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Tech Help!

Chromebooks

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When to bring your Chromebook to Somerset Media:

  • The screen is dark/does not turn on

  • It does not connect to Chrome when logging on

  • The screen is cracked and broken

  • Keys are coming off the keyboard

  • The trackpad is no longer working well

Check out the resources below whenever you are having issues with technology!

Promethean

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Issues with Promethean Boards

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Issues with Promethean Pens

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Issues with Promethean Board Projection

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Still having issues?

Contact the Technical Hotline for Families: 

240-740-7020

or 

Check out MCPS' Student, Family & School Services Page

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Contact Ms. Crowder

 with a description of what is happening. Screenshots help!

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